Tech Support
Stop letting tech problems slow you down — we’ll fix everything so you can focus on what actually matters.
Quick questions (Tech Support FAQ)
Can you help with both Windows and Mac?
Yes. We work with Windows PCs, Macs, Chromebooks, tablets, and smartphones—plus most common home tech.
Do you offer remote support?
For some issues, yes. If it’s safe and makes sense, we can try remote support—otherwise we’ll schedule an in-person visit.
Can you fix my Wi-Fi and smart home devices?
We can help with routers, weak signals, dropped connections, and devices like cameras, speakers, and smart displays.
What if you can’t fix the problem?
If we can’t solve it, we’ll explain why and suggest next steps. We don’t believe in dragging out visits just to bill more time.
Is my data and privacy protected?
Yes. We only access what we need to fix the issue and encourage you to be present whenever possible while we work.
Are there hidden fees?
No. We keep pricing transparent and show the full estimate—trip fee, stops, handling, and mileage—before confirming the booking.
Do you help with business tech too?
Tech Support is primarily for personal use, but some small home-office setups may qualify—reach out and we’ll let you know.
What’s Included
Click below for full details.
View everything we can help with
- Device Setup — We’ll set up your new phone, tablet, laptop, or desktop so it’s ready to use the moment we leave.
- General Device Help — Need a new program, app, or account installed? We’ll handle the setup and make sure it runs smoothly.
- Network & Wi-Fi Support — We diagnose slow speeds, fix connection drops, and improve range or router placement.
- Smart Home Assistance — From Alexa to Ring, we connect, sync, and test your devices so everything works together properly.
- Dash Cam Installation — We install and configure dash cams safely and neatly—wired or wireless—so you’re protected on the road.
- Printer & Accessory Support — We help with printer, scanner, and other connected device setup, drivers, and troubleshooting.
Need something else? Ask—if we can’t, we’ll point you in the right direction.
Not included: tech support for commercial buildings or businesses, excluding small or home offices.
Pricing
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View Tech Support pricing
Device Setup
- Smartphone / Tablet Setup $39.95
- Laptop or Desktop Setup $44.95
- Printer / Peripheral Setup $49.95
- Smart Home Device (includes first device) $64.95
- Additional Smart Device $3.95 each
General Tech Assistance
- General Device Help $19.95
- Software Install / Configuration $29.95
- Network & Wi-Fi Support $49.95
Dash Cam & Auto Tech
- Dash Cam Install — First Vehicle (plug-in) $74.95
- Dash Cam Install — Additional Vehicle (plug-in) $64.95 each
- Extra Camera Add-On (same vehicle) $9.95 each
- Hardwired Install — First Vehicle $84.95
- Hardwired Install — Each Additional Vehicle $74.95 each
- Extra Hardwired Camera Add-On (same vehicle) $11.95 each
Advanced / Complex Tasks
- First Hour $94.95
- Each Additional Hour $34.95
- Travel: First 10 miles included. After that: $0.80/mile.
- Repeat Visits: $0.60/mile if within 14 days for the same project.
- Card Payments: 3% processing fee applies.
- Discounts: Senior (55+) and Military/Veteran available.
- Custom Pricing: Options available for clients with financial limitations.
Total: service price, add-ons, mileage over 10 miles, and the card payment adjustment.